Pricing
What does Vendios cost?
$159 per user per month, with a 3-seat minimum. Every feature is included at that price. Your first month is free, and you can cancel anytime.
3-seat minimum
- Visual Kanban pipeline on native NetSuite Opportunities
- AI deal intelligence, win probability and risk analysis
- Outbound calling, SMS, and call transcription
- Target Account List builder with auto-replenished enrichment
- Full activity history written to every NetSuite record
- Every feature, on every seat. There is no higher tier to buy
What is included in the $159?
Every feature, plus a monthly usage allowance per user. Most teams never touch the ceiling on any of these.
| Included per user, per month | Allowance |
|---|---|
| AI credits, used for deal analysis, call summaries and the assistant | 100,000 |
| Target Account List refreshes, as you disqualify accounts and new ones take their place | Unlimited |
| Enriched contacts, business email plus mobile | 40 contacts |
| Call minutes, every call transcribed and AI-summarized | 1,000 minutes |
| SMS segments, consent-gated | 500 segments |
| Phone number, one per licensed user | 1 |
What happens if I go over an allowance?
Nothing breaks and nothing switches off silently. Usage past the included allowance is billed at these rates.
| Service | Included per user | Overage |
|---|---|---|
| Enriched contacts | 40 per month | $0.50 each |
| SMS | 500 segments | $0.011 per segment |
| Calls | 1,000 minutes | $0.018 per minute |
| AI credits | 100,000 | $10 per 10,000 |
Can I cap spend?
Yes, at two levels. Set a cap for the whole company to put a ceiling on the account, and set caps per user underneath it, so one person working a heavy list cannot consume what the rest of the team needs. A live usage meter shows an allowance approaching its limit rather than a feature quietly disappearing.
Can I bring my own AI, enrichment or phone provider?
Yes, and it zeroes out the matching usage fees.
If you already have accounts with a supported AI, data enrichment or telephony provider, connect your own keys and Vendios uses them instead of ours. The corresponding usage charges drop to zero and you pay that vendor directly at whatever rate you have negotiated. The $159 seat price does not change.
This matters most for heavy users. A team running very high call volume or building large target account lists can move that spend to a contract they control, rather than paying a CRM to resell it back to them.
What is an AI credit?
Credits are the unit we meter AI work in, and their real job is normalizing across models. You choose which model Vendios runs on. Each one is weighted against a common baseline, so a lighter model draws fewer credits per task and a heavier one draws more, and the allowance means the same thing to you either way. Rather than a separate price list per model, there is one number to watch.
That makes the model choice a real lever. Run a fast, efficient model and the included allowance goes a long way: a month of 1,000 transcribed call minutes with every call summarized uses a small fraction of it. Move everything to a top-tier reasoning model and the same work draws considerably more. You can change models whenever you like and see the effect in your usage meter.
What is an SMS segment?
Carriers bill texts in segments, not messages, so that is how we bill too. A plain text message up to 160 characters is one segment. Longer messages split into multiple segments. A single emoji or curly quote switches the whole message to a character set that holds only 70 characters per segment, which is why a short message with an emoji can cost more than a long one without.
We show segment counts rather than message counts so the number on your bill matches the number in the app.
What is not included?
Two things, stated plainly so there are no surprises on the first invoice.
Additional phone numbers. Your subscription includes one number per licensed user. If you need more numbers than your licences allow, for example a separate line for a region or a shared inbound number, additional numbers are $5 per month each. If you bring your own telephony account, numbers never appear on a Vendios invoice at all and you are billed by that provider directly.
Your NetSuite licence. Vendios runs inside NetSuite, so you need to be an existing NetSuite customer, and we do not resell NetSuite licences. It does not have to be a Full Access seat though: Vendios works on an Employee Center, CRM, or Full Access licence, so you can put it in front of reps who do not need a full NetSuite user.
Is there a trial?
Yes. Your first month is free, on the standard 3 seats, and it runs against your own NetSuite data rather than a sandbox.
It is a limited trial. Because of the carrier costs behind a phone number, calling and texting are available to paid accounts only. The Target Account List builder is capped at 5 companies with a few contacts on each.
Everything else behaves normally: the board, the deal analysis, the activity history and the enrichment all run on your real NetSuite records.
Upgrade whenever you are ready and those caps come off immediately. You do not have to wait for the month to end, and you can cancel anytime.